Політика повернення коштів
30-day full refund
Carry your Rast Wallet for 30 days. If it isn’t for you, for any reason, you’ll get a full refund of the purchase price. No restocking fee, and no explanation needed.
How it works
- Email us at support@rastwallets.com within 30 days of delivery, with your order number.
- We’ll reply with where to send it. Please don’t send anything back before you hear from us, so we can match the wallet to your order.
- You get a full refund to your original payment method within 10 business days of the wallet arriving back with us. Your bank may take a few extra days to post it.
Return shipping
Return shipping is paid by the customer. If your wallet arrives damaged or defective, breaks within the 30 days, or you receive the wrong item, we cover return shipping and will make it right.
Condition
You’re welcome to carry and use the wallet during the 30 days; that’s the point. We only ask that it comes back without damage beyond normal use. We may decline a return that shows clear misuse or abuse of this policy.
Want a different colour?
Email us and we’ll help. The quickest route is to return the one you have for a refund and place a new order for the colour you want.
Damaged or wrong items
Please check your order when it arrives and email us right away if anything is damaged, defective or wrong, so we can fix it.
Questions
Email support@rastwallets.com any time. If it’s been more than 15 business days since we received your return and you haven’t seen your refund, please let us know.